What is Allianz Hospital Assistant?
Allianz Hospital Assistant (AHA) is a service via cell phone as a personal assistant to assist the administration of individual Allianz health insurance customers who are being hospitalized.
Customer Testimonials
- Through AHA services, customers will get more comfort while in the hospital so that they can focus on the healing process.
- Allianz Hospital Assistant is the newest service from Asuransi Allianz Life Indonesia. This service is intended for individual health insurance customers who are undergoing hospitalization.
- Each customer will be accompanied by a dedicated personal assistant who will assist before, during and after hospitalization. In an emergency, customers can also call for assistance.
The provisions of the Allianz Hospital Assistant
- Applies to Individual Allianz (Stand Alone and Rider) Health Insurance Customers with Active Policies and is Being Hospitalized.
- Apply at the Hospital/Clinic of the Allianz-Admedika Network.
- AHA Service is done by telephone or sms to the customer's telephone number or guardian of customers who are registered at the time of inpatient registration.
Allianz Hospital Assistant Service
- Assistance in the patient or patient's family is done by cell phone.
- Information assistance in the inpatient administration process starts since the customer is hospitalized until the inpatient period ends.
- Administrative service 24 hours during the treatment period where customers or guardians of customers can contact the Allianz Hospital Assistant (including emergencies).
